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Senior Customer Success Manager - US Remote

octobre 2022 par Elite Cyber Group

EliteCyber’s Vendor practice is exclusively partnered with an award-winning Cyber Vendor that develops a multi-platform cyber solution that continuously exposes attack vectors threatening organizat...

EliteCyber's Vendor practice is exclusively partnered with an award-winning Cyber Vendor that develops a multi-platform cyber solution that continuously exposes attack vectors threatening organizations' critical assets and provides them with prioritized, actionable remediation.   
 
  
Role & Responsibilities
  • Understand the client's organisation structure, business drivers and desired operational outcomes from deploying the firms cyber solution
  • Understand the client's technical ecosystem to build an integrated vision reality within the client environment
  • Conduct hands-on product demonstrations and technical discussions with the clients' technical teams
  • Structure QBR and other business cadence to manage the technical relationship in an organised manner
  • Produce monthly reports showing the key findings and improvements in cyber security posture over the preceding month
  • Ensure that relevant team members are trained and proficient in use to drive better product adoption
  • Work closely with product management and R&D teams to understand new high value use cases
   Requirements
  • 4+ years' experience working as a technical account manager within the cyber security domain with large customers
  • Able to design technical solutions for clients including architecture and operational workflow
  • Hands-on experience with the Microsoft Windows Server OS /Linux Servers
  • Knowledge of Microsoft Security best practices
  • Knowledge of XDR, threat Intel, SIEM, SOAR, concepts
  • Knowledge of SOC Architecture concepts
  • Knowledge of Cloud Security (AWS/Azure)
  • Experience writing documentation relevant to product deployment, deployment configuration, operational guides, process workflows and technical integration
  • Self learner
  • A team player & excellent interpersonal skills

Salaire : Up to $150k

Date annonce : 24/10/2022

Date de debut : 24/10/2022

Lien pour postuler : https://apply.jobadder.com/eu1/3099...

Lien : https://elitecyber-group.com/cyber-...

Plus d'information sur : https://elitecyber-group.com/cyber-jobs/job/senior-customer-success-manager-us-remote


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