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Cybersecurity, IT and business continuity teams rely on incident playbooks to manage critical events and ensure operational and cyber resiliency. Yet when a critical incident occurs, locating static playbooks, and mobilizing and coordinating response efforts can take hours, risking recovery delays, operational downtime and financial losses.

The ShadowHQ platform is a secure, out-of-band incident management solution that provides an organization’s response team with all of the tools needed to plan for and respond to critical events like cyber-attacks, outages or natural disasters. The Playbook Manager enriches the platform’s incident preparedness and response capabilities by automating existing and static response plans to support real-time activation and action.

Key ShadowHQ Playbook Manager features include:

• Centralization — Align program managers and incident responders from across the business with tailored and actionable playbooks that can be securely accessed from anywhere on desktop or on mobile devices.
• Automation — Digitize and automate early response actions, saving hours of critical response and remediation time.
• Improved time to respond — Deploy response actions quickly, efficiently and in real-time to minimize downtime and mitigate potential damages.
• Accessibility — Securely and centrally host digital playbooks in ShadowHQ’s out-of-band platform and easily export all playbooks into PDFs or Word Documents for back-up access.
• Accuracy — Easily update and modify playbook details on a regular or as-needed basis to ensure clear communication, activity ownership and response accuracy.
• Compliance — Maintain up-to-date documentation that meets and demonstrates regulatory compliance requirements specific to incident response and handling procedures.

The ShadowHQ Playbook Manager is available now as part of the ShadowHQ platform.