Vigil@nce - OTRS: privilege elevation via iPhoneHandle
August 2011 by Vigil@nce
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SYNTHESIS OF THE VULNERABILITY
An attacker, who is authenticated on the OTRS iPhoneHandle interface, can alter OTRS objects.
Creation date: 18/07/2011
DESCRIPTION OF THE VULNERABILITY
The OTRS iPhoneHandle interface can be used by an administrator to connect to OTRS, via a phone.
However, the CGI iPhoneHandle/bin/cgi-bin/json.pl script, and the iPhoneHandle/Kernel/System/iPhone.pm kernel do not limit the access to OTRS objects.
An attacker, who is authenticated on the OTRS iPhoneHandle interface, can therefore alter OTRS objects.
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