Vigil@nce - OTRS Help Desk: spoofing via Spoofed Draft Messages
April 2020 by Vigil@nce
This bulletin was written by Vigil@nce : https://vigilance.fr/offer/Computer-vulnerabilities-watch-and-alert
SYNTHESIS OF THE VULNERABILITY
Impacted products: OTRS Help Desk.
Severity: 2/4.
Consequences: data reading, data creation/edition, data deletion.
Provenance: internet server.
Confidence: confirmed by the editor (5/5).
Creation date: 07/02/2020.
DESCRIPTION OF THE VULNERABILITY
An attacker can create spoofed data via Spoofed Draft Messages of
OTRS Help Desk, because of jQuery (VIGILANCE-VUL-29030), in order
to deceive the victim.
ACCESS TO THE FULL VIGIL@NCE BULLETIN
https://vigilance.fr/vulnerability/OTRS-Help-Desk-spoofing-via-Spoofed-Draft-Messages-31545