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The connected home revolution will only get more personal

July 2020 by F-Secure

The connected home is expanding deeper into consumers’ lives thanks to a new breed of early adopters, according to a new report from cyber security provider F-Secure.* While smart TVs and other entertainment devices led the first wave of the smart home revolution, voice-activated home automation devices are becoming increasingly popular among tech-savvy parents using internet-connected technologies to modernize their homes.

The report, The Connected Home’s Next Wave, paints a picture of a maturing smart home market across the globe based on survey data from 11 different countries. Some of the report’s key findings include:

• Smart TVs are the connected home’s “killer app”: A full two thirds of homes, 67%, now have a TV that connects to the internet.

• Entertainment defined the first wave of the connected home revolution: Adoption of internet-ready TVs also led to mainstream acceptance of connected gaming consoles in 49% of homes, streaming devices in 34%, and smart sound systems/home theaters in 26%.

• Smart speakers lead the next connected home wave: Mass market voice-activated devices, like the Amazon Echo, didn’t exist six years ago. Now they’re in 30% of homes.

• Consumers want connected devices to play an increasing role in their lives: Functional devices — like smart locks, security systems, and home automation — are the only devices where a larger percentage of consumers intend to buy than currently own them.

• Early adopters drive mainstream adoption: These self-appointed tech authorities own smart TVs, 81%, and internet streaming devices, 47%. They also already have voice assistants, 49%, smart wearables, 47%, and home monitoring devices, 26%.

• The customers most excited about the connected home worry most about the risks: 60% worry about smart home devices being hacked. That rises to 75% for early adopters.

Extensive F-Secure surveys conducted over several years find that today’s early adopters don’t fit the stereotype of a single male with thick glasses and spare time to fill with the latest hardware. They tend to be married millennials in their 30s with college degrees, young children, and a passion for filling their new homes with internet-connected devices of all sorts. As they discover useful devices, they enjoy sharing their insights and know-how with loved ones.

“Early adopters — and the consumers who follow them — want to seize the benefits of automating their homes with connected devices, yet they don’t want to sell out their own security and privacy to do it,” said Kristian Järnefelt, Executive Vice President, Consumer Security at F-Secure.

The vast majority of consumers, 80%, and early adopters, 79%, think smart home device manufacturers are not doing enough to ensure online security and privacy. This feeling nearly matches the 76% of consumers that feel they could easily become a victim of smart home crime.

“Consumers need help securing their connected homes,” Järnefelt said. “Having a secure home network where all the devices are protected through one app is about more than peace of mind. It’s about using time effectively and having the freedom to try out new devices without constantly having to calculate the risks.”

*Source: F-Secure Survey, April 2020, 11 countries (USA, Japan, UK, France, Germany, the Netherlands, Italy, Sweden, Brazil, Mexico, South Africa), 400 respondents per country = 4400 respondents (+25years)




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