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Skyscape Cloud Services successfully achieves international ISO20000 standard for IT Service Management
September 2013 by Marc Jacob
Skyscape Cloud Services Limited announced that it has been successful in obtaining ISO20000 certification for its IT Service Management system, following a thorough assessment undertaken recently by LRQA. Skyscape also announced it has become a certified global Cisco Cloud and Managed Services Advanced Partner.
ISO20000 is the first international standard which provides an assessment of an organisation’s ability to deliver a structured and effective framework of best practice IT Service Management activities. The standard ensures that companies, such as Skyscape, can achieve an internationally recognised, evidence-based benchmark in the delivery of its IT services, as well as being able to demonstrate continual improvement.
Skyscape has also succeeded in meeting all of the criteria required to become a Cisco Cloud and Managed Services Advanced Partner worldwide by achieving the Cisco Powered Service designation for its Infrastructure-as-a-Service offering.
Skyscape’s catalogue of secure, sustainable and compliant services include Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS), all of which are available to UK Government and public sector organisations through the G-Cloud Framework.
