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Semafone awarded patent for innovative technology

June 2012 by Emmanuelle Lamandé

Semafone announced that its UK patent application has been granted (GB2473376).

The coverage of the patent includes Semafone’s use of DTMF (Dual-Tone Multi-Frequency) signalling to capture card data securely from call centre customers during live phone calls and pass these on to payment systems for processing. The patent will allow the company to benefit fully from its innovation in secure voice payments and to support the significant investments being made by its channel partners in the marketing of Semafone’s solution.

Semafone helps to eliminate the threat of fraud in contact centres. The company has been a pioneer in the field since 2008, when the patent application was prepared by patent attorneys Mathys & Squire LLP.

“This patent will allow us to protect the investment that we have made in developing a truly innovative solution that helps call centres effectively de-scope themselves from PCI DSS compliance,” commented Tim Critchley, CEO of Semafone.

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