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Seagate Recovery Services Opens First Dedicated Service Lab Facility in
October 2007 by Marc Jacob
The first broad-spectrum service lab facility has been opened by Seagate Recovery Services, a wholly owned subsidiary of Seagate Technology, at its European headquarters in Amsterdam.
Seagate Recovery Services already operates state-of-the-art lab
facilities in the US, Canada, Australia and Asia and this is the first
of its kind in Europe.
The new state-of-the-art facility delivers, added value to customers
through offering a wide range of services including data migration,
eDiscovery, forensics and business continuity and disaster recovery.
Equipped with Class 100 Clean Rooms and Class 10 horizontal flow clean
bench environments, the clean-air facilities provide controlled
temperature and humidity to protect all recovery equipment and client
media from contamination.
Seagate’s lab facility maintains an in-house programming department and an extensive library of specialised equipment to handle all the various types of media it works on, including:
* Over 26,000 drives and over 8,000 unique models
* PC platforms with additional power supplies, fans, cabling and
other accessories
* Specialised tools for repairing circuit boards
* Proprietary software utilities which can be modified for use on
each unique case
* Tool-sets and interfaces for non-standard drives such as the
Microdrive
* Combs and forks for working on the head stack and platter
assembly
* System area track-writers
* SignalTrace(tm) Technology
In launching the new lab Seagate Recovery Services is aiming to target
those organisations, which frequently cite data availability and
recovery as the key IT challenge. For many analyst firms this includes
the 74 million small to medium sized businesses worldwide.
