Rosenberger OSI is restructuring its process organization
July 2017 by Emmanuelle Lamandé
Rosenberger Optical Solutions & Infrastructure (Rosenberger OSI) announces that it has implemented the Europe-wide expansion strategy by digitizing its internal processes.
The successes are based on the “KOMPASS”
project, launched in the context of the international growth strategy, and which
transformed Rosenberger OSI into a process organisation in 2015. In so doing,
Rosenberger OSI has become a pioneer among SMEs, as the business processes were
fully digitized on the basis of the process organization. This resulted in flat
hierarchies, a reduction in the number of internal interfaces, rapid decision making
and a high knowledge transfer.
It all started with the development process
Rosenberger OSI rolled-out the development process in 2015, which became the first
new core process in the company. In the next step, the core business processes
(development, marketing/sales, production) were re-engineered by the respective
project teams, the management processes defined and the supporting processes
integrated.
The focus was on team work combined with independent work and the assumption of
responsibility. Flat hierarchies and the associated independent and hence faster
decisions will ensure even more satisfied customers in future. With this strategy,
Rosenberger OSI is also emphasizing its attractiveness as an employer.