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Rosenberger OSI is restructuring its process organization

July 2017 by Emmanuelle Lamandé

Rosenberger Optical Solutions & Infrastructure (Rosenberger OSI) announces that it has implemented the Europe-wide expansion strategy by digitizing its internal processes.

The successes are based on the “KOMPASS” project, launched in the context of the international growth strategy, and which transformed Rosenberger OSI into a process organisation in 2015. In so doing, Rosenberger OSI has become a pioneer among SMEs, as the business processes were fully digitized on the basis of the process organization. This resulted in flat hierarchies, a reduction in the number of internal interfaces, rapid decision making and a high knowledge transfer.

It all started with the development process Rosenberger OSI rolled-out the development process in 2015, which became the first new core process in the company. In the next step, the core business processes (development, marketing/sales, production) were re-engineered by the respective project teams, the management processes defined and the supporting processes integrated.

The focus was on team work combined with independent work and the assumption of responsibility. Flat hierarchies and the associated independent and hence faster decisions will ensure even more satisfied customers in future. With this strategy, Rosenberger OSI is also emphasizing its attractiveness as an employer.

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