"Rackspace Technology research (available here) shows that one of the largest concerns by IT leads all over the world is the scarcity of technology talent. Rackspace brings its armies of certified and experienced technologists to help serve them through fully managed public and private cloud services including end-to-end cloud and data transformation services," said Jeff DeVerter, Chief Technology Evangelist at Rackspace Technology. "ISG’s recognition of our leadership in this important role is quite an honor."

ISG, a global technology research and advisory firm and the ISG Provider Lens™ Quadrant reports, provide valuable insights to enterprise buyers on the strengths, competitive differentiators and unique selling points of leading service providers serving each market.

The 2022 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud — Data Center Services and Solutions report for the U.S. Public Sector finds the rise of remote work during the COVID-19 pandemic is only the most well-known trend affecting IT operations. Increased cybersecurity threats, a growing need for edge computing, staff shortages and server systems reaching end of life are also changing public-sector IT needs. For many agencies, the answer is to shift more IT functions to cloud service providers.

"Service providers are often better able to support special IT needs because they can hire one expert to serve multiple clients," said Jan Erik Aase, partner, and global leader, ISG Provider Lens™ Research.

The 2022 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud — Data Center Services and Solutions report for the U.S. Public Sector evaluates the capabilities of 24 providers across two quadrants: Managed Services and Managed Hosting.