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NetApp Strengthens Customers’ Disaster Recovery with Support for VMware Site Recovery Manager
May 2008 by Emmanuelle Lamandé
NetApp announced support for VMware® Site Recovery Manager, a new product from VMware for disaster recovery management and automation. This support provides customers with a powerful and affordable disaster recovery solution built with VMware Site Recovery Manager, VMware Infrastructure, and NetApp® FAS storage systems. In addition, both companies will also offer an improved customer experience with the Virtualization Escalation Team (VET), a new joint customer support group.
Now all NetApp FAS series customers can leverage VMware Site Recovery Manager for reliable and affordable automated site disaster recovery. Furthermore, NetApp and VMware enable easier, more frequent disaster recovery tests by creating instant virtual machine and data set clones. Customers also receive enhanced application protection for virtualized applications via integration with NetApp SnapMirror® and FlexClone®. Other NetApp data recovery solutions, such as Protection Manager, and the soon-to-be-available SnapManager® for Virtualized Infrastructure, provide complementary options that customers can utilize. This array of choices gives customers a broad set of valuable tools to use when deploying their business-critical applications on the VMware virtualization platform.
The VET, which expands upon the current joint support provided to customers, establishes a globally staffed, 24x7 direct contact path between the VMware and NetApp support organizations. As customers continue to deploy business-critical environments on VMware virtualization, they want to be certain that their technology partners will continue to provide rapid and efficient support. The cooperative support process enables customer problems to be worked to completion in a seamless manner, with technical support engineers communicating directly with each other to resolve issues efficiently.
NetApp and VMware, both members of the SAP® Co-Innovation Lab, have worked with SAP through involvement in the lab to build a fully integrated and ready to deploy Disaster Recovery/Business Continuity (DR/BC) solution for SAP solution-based environments. This solution is based on VMware Site Recovery Manager and NetApp Snap software including SnapManager and SnapMirror. The solution enables customers using SAP solutions to harness the simplicity and security of NetApp software with the flexibility offered by VMware for a DR/BC solution that offers database-consistent recovery, ease of testing DR procedures and complete recovery of SAP solution-based landscapes at the secondary site without impacting the primary site.
