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ManageEngine Launches Privileged Password Management Software for Managed Service Providers

April 2013 by Emmanuelle Lamandé

ManageEngine announced the immediate Beta availability of MSP Edition of its Privileged Password Management Software Password Manager Pro.

Password Manager Pro MSP Edition allows MSPs to centrally manage the privileged passwords of their clients through a fully automated and policy-driven approach.

The new edition enables MSPs to manage the passwords of each of their clients separately from a single management console. Passwords can be securely shared between MSP administrators and their respective customers, making sure that users only get access to the passwords they own or are shared with. The solution offers the flexibility to entrust the control of the password vault to the MSP administrator, the end user or both as desired. The IT policy of the respective organisation can be enforced through automated password resets.

In addition, users requiring access to passwords can be enforced to go through password request-release workflow resulting in tighter access controls. All activities with respect to password access are audited and reports can be generated on ‘who’ accessed ‘what’ passwords ‘when’. When a technician at the MSP-end leaves the organisation, all passwords accessed by the technician can be automatically changed on remote resources, easily eliminating the chances of potential misuse in future.

The MSP edition also features all the security measures of the existing ManageEngine Password Manager Pro Premium Edition.

Other Highlights

Mobile Access - Secure retrieval of privileged passwords and approval of access requests on the go from mobile phones

AD/LDAP Integration - Users or user groups can be imported from Windows Active Directory or LDAP from the customer network and the authentication mechanism leveraged

MSPs can launch highly secure, reliable and completely emulated Windows RDP, SSH and Telnet sessions from browser without any plug-in or agent software

Privileged Session Recording - Privileged sessions launched from the product can be video recorded, archived and played back for forensic audits

Real-time Alerts - Real-time alerts on the occurrence of various password events enabling integration with Security Information and Event Management (SIEM) solutions

High Availability Architecture - Uninterrupted access to enterprise passwords through the deployment of redundant server and database instances.

Pricing and Availability

The ManageEngine Password Manager Pro MSP Edition (Beta) is available immediately for a 30-day trial and can be downloaded via:

The production version will soon be generally available with pricing details.

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