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MDS Launches Enhanced Fraud Detection and Resolution for Lavastorm Analytics Platform
December 2011 by Marc Jacob
MDS Lavastorm Analytics (formerly MDA), has launched a raft of additional features for the Lavastorm Analytics Platform, specifically designed for the growing complexity of fraud threats. The expanded Resolution Center and Transaction Warehouse modules provide additional functionality for communication service providers (CSPs) to detect, analyse and prevent new types of complex fraud through a single platform, ensuring that they are on the front foot in the battle against fraud.
With each new service launched by CSPs, new methods of usage-based fraud develop; and most recently these activities are taking the form of social media or SIM card fraud. These new risks place increased demands on analytics platforms, requiring that they cope with exponential increases in data volumes while simultaneously detecting and appropriately responding to a growing range of fraud attempts.
The updates to the Lavastorm Analytics Platform provide an extra layer of customised real-time fraud management, designed to uncover and act on fraud in the communications industry. It enables CSPs to review call detail records and other event data from any data source including switches, billing systems and rating systems through a single interface. The platform also allows workflow and case management to be managed in near real-time through a graphical web-based UI for an extra layer of accessibility.
