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Independent Study Finds Mimecast Unified Email Management Offering Delivers Long-term ROI

October 2009 by Mimecast

A commissioned study conducted by Forrester Consulting on behalf of Mimecast to investigate the Total Economic Impact (TEI) of Mimecast’s Unified Email Management has found that it delivers long term benefits as well as rapid return on investment (ROI). The study, which covers a five year period, found that Mimecast’s Unified Email Management delivers complete ROI within just seven months and longer term value for the full 5 year period.

According to Forrester’s TEI framework, Mimecast’s Unified Email Management eliminates the complexity of managing email by providing a single platform to enable global policies, automate email archiving and manage security. Additionally, its enhanced continuity of email service ensures email availability during planned and unplanned downtime. Because of this, the offering enables IT managers to spend less time actioning helpdesk calls and maintaining numerous point email security, archiving and continuity infrastructures.

Peter Bauer, Mimecast CEO said, “The scale and technical complexity of managing email continues to grow. Coupled with the increasing compliance requirements around email, this provides a significant drain on IT resources, both financially and intellectually. This study demonstrates for the first time the importance of cloud services as an integral part of IT strategy and long term execution. In a recent survey of 250 UK IT managers, 48 percent dedicate the majority of their time to managing existing systems instead of directing IT strategy and policy.”

The Forrester Consulting study found that in the long-term, cloud-based services can give IT greater leverage to get more projects done, accelerate deployments and eliminate back-office IT clutter. Overall companies switching to cloud applications can lower costs with a predictable pay-as-you-go model that beats on-premise hardware and software costs.

Peter Bauer, Mimecast CEO continued, “The Forrester Consulting study has found that Mimecast’s offering provides the advanced features and capabilities of on-premise email solutions in a cost-effective SaaS delivery model. This represents a shift away from industry preconceptions that SaaS is a short term fad and highlights the strategic significance cloud computing offers as part of the enterprise technology portfolio”.

Forrester used its TEI framework to evaluate investment based on benefit, cost, risk and flexibility. The research firm interviewed five global Mimecast customers operating in: facilities management, healthcare, financial services, construction and property management. Based on these interviews, the analyst firm created a composite organization to highlight the benefits Mimecast’s Unified Email Management service can deliver to a $1 billion business services firm with 5,000 users.

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