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Healthcare IT Management: Mobile and BYOD Management in Hospitals

June 2012 by Kaseya

Hospitals are embracing “Bring Your Own Device” initiatives, but with varying levels of access to data and applications. The proliferation of network-connected mobile end user devices providing access to applications across all departments of a hospital is a trend that’s here to stay. Attempting to manage and control security on these multiple user devices, running a range of operating systems and security protocols increases complexity, introduces more risk, and results in even higher costs for healthcare IT departments.

Healthcare IT management staff is responsible for ensuring end users are able to access a hospital’s applications. They must maintain systems availability, network security, data protection and HIPAA compliance. Keeping track of, protecting and updating mobile devices requires visibility into wide-reaching cellular networks that are off-limits to most administrators. As users continue to access data and applications on their mobile devices, hospitals must manage those devices for business continuity, accessibility and security reasons.

Doctors, clinicians, and hospital staff are becoming increasingly mobile, and with the proliferation of more powerful mobile devices, critical medical data is being dragged along with them. This doesn’t mean an end to the wired network though. Rather, it means that a re-balancing of wired and wireless network infrastructures is needed.

Automated Mobile Device Management in Healthcare

With an integrated and automated healthcare IT solution, hospitals can ensure employees have 24×7 access to mission-critical business and medical applications. Robust IT policies extend to mobile devices by treating them as computers rather than souped-up cellular phones. These healthcare IT management systems are getting more powerful every production cycle, and in many hospitals they are replacing desktops and laptops. It’s important that this next generation of computing devices is maintained, updated, secured and protected at the same level as last generation devices. The whole network infrastructure should be simpler to manage.

With a solution such as Kaseya Mobile Device Management, IT organizations can manage mobile devices from the same framework as desktops, laptops and servers. The central dashboard gives healthcare IT professionals the visibility they need to efficiently, consistently and reliably track, update and back up mobile devices. Administrators can leverage Kaseya’s asset tracking, patch management, event logs, scripting, backup and ticketing features to automate administrative tasks. Automatic tracking and alerting features monitor suspicious activity, enhance security measures and ease compliance efforts.

Is it time your hospital or healthcare organization had a checkup? See how healthcare enterprises are using integrated and automated healthcare IT management to cure IT service delivery.


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