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Delinea Research Reveals a Cyber Insurance Gap, as Providers Evolve to Reduce Their Exposure While Organisations Ignore the Fine Print

August 2023 by Delinea

Delinea published its 2023
State of Cyber Insurance report finding that a significant gap is emerging between insurance carriers and organisations
who are still scrambling to get affordable, comprehensive coverage. The report, based on a survey of over 300 organisations in the US, found that the time and effort to obtain cyber insurance is increasing significantly, with the number of companies requiring
6 months or more skyrocketing year over year.

The survey, conducted by Censuswide on behalf of Delinea, looked to uncover new trends and evolving patterns since a similar report last year,
which established that the demand for cyber insurance was at a fever pitch. This year, companies that used their cyber insurance more than once increased to 47%, while 67% of respondents noted that their insurance rates increased 50-100% upon application or
renewal. While only one organisation said it took longer than 6 months to obtain or renew cyber insurance in the 2022 report, over 20 respondents indicated it took that long in this year’s survey.

However, the survey found that there is an increasing list of exclusions that could make cyber insurance coverage void, including lack of security
protocols in place (43%), human error (38%), acts of war (33%), and not following proper compliance procedures (33%). Even if organisations are able to get or renew cyber insurance policies they can afford, their claim may get denied or reduced because of
the fine print.

"Over the past year, it’s become evident that cyber insurers are learning from their data and are now maturing. In the early days of cyber insurance, they
were just trying to address a huge demand, but now they realise they must reduce their own exposure to both avoidable and uncontrollable circumstances," said Joseph Carson, Chief Security Scientist and Advisory CISO at Delinea. "Our survey results find that
most organisations are not approaching cyber insurance with the same diligence – they are simply looking to get covered. What they’re not checking is whether the policy they had last year is what they need now, or if their policy changed at renewal. This ’cyber
insurance gap’ could put a lot of organisations in a tough place when a cybersecurity incident occurs, and they want to utilise this financial safety net."

That said, many organisations are continuing to invest in cybersecurity solutions to protect their organisations and meet increasing requirements for cyber
insurance. Ninety-six percent (96%) of organisations purchased at least one security solution before their application was approved. Furthermore, 81% received the budget they needed to get their desired cyber insurance policy, with 36% of respondents noting
that it is now a requirement from Boards of Directors and executive management teams.

Considering that the majority of cyberattacks involve stolen credentials, it’s no surprise that insurance providers require related security controls. About
half of respondents reported that Identity and Access Management (51%) and Privileged Access Management (49%) controls are required by their cyber insurance policies. Again, leadership is making budget available as 50% purchased IAM solutions, 45% acquired
a password vault, and 44% acquired PAM controls needed to secure their coverage.

"If organisations don’t already have these access control solutions, it’s time to implement them before they shop for or try to renew cyber insurance. These
are essential security controls to add to cybersecurity strategies, along with basics like anti-malware software, data encryption, firewall and intrusion detection, patching, and vulnerability management," Carson continued.

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