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CARTES: Digital identity - a social and economic challenge!

October 2013 by CARTES

Today, digital identity exists for all, in all its forms and meets a variety of
needs. But insecurity on the Internet and the risk of identity theft are major obstacles to the
development and optimal use of digital identities. Yet, the economic potential of the use of these
identities is huge. According to a report by the Boston Consulting Group, the value created through
digital identities could reach 1 trillion euros in Europe by 2020. The main challenge of the economy
of digital identity is the desire to provide individuals, businesses and government organizations,
secure and framed management of digital identity and personal data. CARTES Secure Connexions
Event, which will take place from 19 to 21 November 2013 in Paris, recently released the results of
an IFOP study dedicated to the protection of personal data and provides an inventory of economic
and security issues related to digital identity.

Digital Identity at stake

A digital identity is an online or networked identity adopted or claimed in cyberspace by an
individual, an organization or an electronic device (Technopedia). This identity is made up of
characteristics or data attributes such as a username, a password, the date of birth or the social
security number. A digital identity is linked to one or more digital identifiers, like an email address,
URL or domain name.

Professor Saxby from the School of Law of the University of Southampton articulated what is at stake
in saying that "in today’s digital environment the concept of identity is an issue of much greater
complexity than it was in the days of the offline world. Our digital identity can exist in many forms
and for many different purposes. Its existence on the Web becomes a currency that can be
unscrupulously traded and abused. It has never been more important to protect the concept of "who
we are".

In terms of digital identity management, key areas
of concern are security and privacy. Because
identity loss and theft are rampant on the Web,
digital identity authentication and validation
measures are critical to ensuring Web and
network infrastructure security in both the public
and private sectors.

Two-thirds of digital identity’s total value
potential stands to be lost if stakeholders fail to
establish a trusted flow of personal data. Given
proper privacy controls and sufficient benefits,
most consumers are open to sharing their personal data. To ensure that the flow of personal information continues, organizations therefore
need to make the benefits clear to consumers. They also need to embrace responsibility,
transparency, and user control. Important privacy considerations relate to data collection, data usage
and storage, data minimization, anonymity, pseudonymity (the use of a ’false name’, a state of
disguised identity), and the extent to which individuals have control over how their personal data is
used.

A social and economic challenge

Solid identity management and strong credentialing practices are critical for governments,
organizations and enterprises that must verify the identities of a wide variety of individuals—
employees, business partners, emergency response officials and citizens as a whole.

As a result governments around the world are putting in place the legal framework to leverage
strong identity credentials for eGovernment, eHealth and eCommerce and the use of these
credentials is growing fast. Initiatives are taken all over the world to build digital identity and trusted
credentials frameworks in cyberspace. Among many others: in the US the NSTIC (National Strategy
for Trusted Identities in Cyberspace), a White House initiative calling for the development of an
’Identity Ecosystem’; in Europe surveys about electronic Identity and Authentication Systems by the
ENISA (European Network and Information Security Agency); in France Idenum, a company
supported by the government for the establishment of a common framework and universal digital
identity solutions…

Applications that leverage digital identity and personal data boost economic efficiency, help focus
research and marketing efforts, and spur the creation of personalized products and services that, in
turn, spur revenues. For consumers, the benefits are compelling too as products and services are
better suited to their specific needs and requirements. Digital identity is therefore relevant to the
economy as a whole. According to a recent BCG report, six major trends can be assessed in digital
identity applications: process automation, user enablement, personalization, enhanced delivery,
personal data-driven R&D, and secondary monetization. These applications are relevant to any type
of industry, even if the public and health care sectors are expected to profit the most of it.

Huge business opportunities

How to assess the value of digital identity? It’s not that easy as it amounts to what value consumers
place on their personal information and how they make decisions about whether or not to share it.
The above-cited BCG report shows that the value created through digital identity can be massive: €1
trillion in Europe by 2020, or roughly 8 percent of the combined GDP of the EU. This figure can
obviously be challenged but the possible uses of digital identity undoubtedly know almost no
bounds. The most emblematic are public services and health, mobile and financial services, retail, e-
commerce, Web communities…not to mention the digital format of classical identity and travel
documents such as passports, drivers’ licenses or
ID cards.

Faced with such business opportunities, activities
and companies providing digital identity-related
technologies and services are mushrooming
everywhere in the world, from trusted devices
suppliers to third party service providers. With
regard to the technology which best matches
digital identity requirements for security and privacy, smart cards/smart tokens clearly stand as the most able to protect and manage digital
identity and personal data. Smart card technology is globally recognized as the most appropriate
technology for identity applications which must meet certain critical security requirements,
including: authenticating the bearer of an identity credential when used in conjunction with personal
identification numbers (PINs) or biometric technologies; protecting privacy; increasing the security of
an identity credential; implementing identity management controls.

Whatever the environment - a stagnant or dynamic economy, digital identity is a growth driver and a
provider of tremendous business opportunities…if it is handled in a thoughtful and balanced way.
Security and privacy will increasingly become an area of competitive differentiation as and when
people show confidence in the way their personal data is managed. The ultimate word therefore is
trust, a word – and a field of knowledge - that should pave the way to success for the smart security
industry…


The management of the digital identity lifecycle consists in
a range of key processes:

. Registration and/or enrolment: in order to be
known by the system, the individual must first
register with it and the conditions related to his/her
identity or identity attributes must be checked so
he/she can be provided with a set of credentials
. Authorization: appropriate permissions and
privileges to access the organization’s resources must
be assigned to the individual
. Authentication: to access resources, the individual
makes an identity claim that can be verified: he/she
logs into the system with the credentials provided
during the registration process. This authentication
process establishes confidence in the user’s identity
. Revocation: when the individual is not associated
anymore with the system, a revocation process must
take place whereby his/her credentials are rescinded.


Did you know ?

 German bank customers can now use their new ID
card to withdraw cash from an ATM
 In the UK, 61% of consumers would trust the
government to look after their digital identity data
 Over 100 states and economies are issuing ePassports
in 2013 and almost 500 units have been issued
worldwide
 Depending on the successful rollouts of electronic
identities, the digital economies of European
countries could account for up to 8% of GDP by 2020


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