Actu
Better alerting: F24 presents an expansion of its alarm suite for all emergency and crisis events
July 2022 by Marc Jacob
Whether it is due to the pandemic, climate change or political conflicts, economy and society are continually facing the challenge of how to handle and combat crisis situations. FACT24, the tried-and-tested software-as-a-service (SaaS) solution from F24, comprising of the FACT24 ENS app for alerting and supported by the FACT24 CIM app for displaying proactive and comprehensive crisis management, is helping to combat this challenge.
As part of a product update, the alerting system app FACT24 ENS+, will get a host of new features, including a dedicated protection solution for people working on their own. This lone working feature can support organisations to comply with regulations like the Management of Health and Safety at Work Regulations 1999, and the Corporate Manslaughter and Corporate Homicide Act 2007.
New features for improved alerting in emergency and crisis events
FACT24 ENS+ is the all-round solution for automated communication when things get serious. In acute crisis situations, companies can communicate quickly, efficiently, reliably, and securely. The large spectrum that FACT24 ENS+ covers is unique on the market: as well as the standard alerting of crisis teams, relief units or employees, the app also offers features for solving specific alerting situations, including securing the workspaces of people working on their own or for health and safety at work. In the event of an accident at work, any employee can contact the first aiders on-site at the touch of a button and send all the necessary information automatically at the same time. The software also assists the safety and crisis managers with digital and automated emergency plans for critical decisions, for example when selecting and prioritising the group of people who must be informed. FACT24 allows contact information to be continuously updated and in the event of an emergency, informs decision makers where employees are and who is already safe.
Furthermore, the usage applications of the integrated software solution extend far beyond employee safety. In addition to application areas such as smart security for buildings and in production, the new FACT24 ENS+ enables the integration of popular communication software like Microsoft Teams, staff rosters and desktop notifications as well as expanded qualification and calendar-based alerting and alert escalation.
F24 is expanding its offering as a Europe-wide platform for alerting and holistic crisis management with the FACT24 ENS+ product update. How valuable this cost-efficient and reliable alerting solution is for companies in times of worldwide economic crisis can be seen in the context of the COVID-19 pandemic. In 2020, more than 10,000 people in 100 countries were notified on an average day using FACT24. Building on the comprehensive alerting functions of FACT24 ENS+, FACT24 CIM (Crisis and Incident Management) also allows companies to display their entire crisis management system comprehensively and fully digitally across all levels of crisis management – including digital job management, situation report creation and managing external stakeholders, like the media or families.
