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Who is Winning the Global Competition for Protecting Citizens’ Data? - Research from Webroot

May 2018 by Webroot

Webroot revealed results from its new global report,“Data Privacy and Regulation: The Worldwide Race to Comply”. In light of new data privacy legislations, the report looks at how businesses in the U.S., U.K., and Australia are adjusting to new data security measures in order to meet compliance requirements.

Specifically, the report measures organisations’ readiness to comply with the
European Union’s General Data Protection Regulation (GDPR) which will take effect
May 25, 2018, and Australia’s Notifiable Data Breaches (NDB) which came into effect on February 22, 2018. The results reveal that almost all (95 percent) of IT decision makers (ITDMs) surveyed agree that there will be fewer data breaches as a direct result of stronger data protection policies.

Key Global Findings and Analysis:

 Organisations stick close to home when it comes to gathering and using
personal information. Almost all (99 percent) of U.K. ITDMs compile data from
within the European Union, similar to those in Australia (99 percent) and the U.S.
(100 percent) who pull personal information from customers within their own
countries.

 ITDMs in the U.S. reveal they are behind in both GDPR and NDB compliance, with
a total of only 12 percent saying they are currently compliant, whereas nearly all
(99 percent) of U.K. businesses claim to be GDPR compliant and a majority (89
percent) of Australian businesses claim to be NDB compliant.

 Confidence levels are high across the board. The majority (96 percent) of
ITDMs feel confident that their fellow employees are equipped to comply with GDPR
or NDB. Surprisingly, 78 percent of U.S. ITDMs indicate they are very confident,
compared to the U.K. at 15 percent and Australia at 19 percent.

 UK ITDMs are less confident than those in the U.S. and Australia about their
ability to provide all information on EU citizens within one month of request.
U.S. ITDMs (83 percent) say they are very confident, significantly more than their
U.K. (18 percent) and Australian (50 percent) counterparts. However, a total of 95
percent have some level of confidence in their ability to meet this request.

 All ITDMs report that their organisation will be training their employees on
GDPR and NDB regulations, however only half (53 percent) of companies worldwide
have already completed training for GDPR, and less than one fifth (19 percent)
have completed training for NDB.

Megan Shields, Data Protection Officer, Webroot
“While it doesn’t come as much of a surprise that each respective country is focused
on its own citizens’ data, organisations have to remember that in a global
marketplace, their business impacts citizens beyond their own borders. We’re focused
on offering our managed service partners solutions such as user training and
endpoint protection to comply with the global regulations aimed at keeping data
safe.”

Advice for Businesses:
 Know your data. You must know what personal data your organisation has, where
it’s stored, and in what systems. Regularly schedule audits and allocate resources
for this work.
 Delete. Make sure any data you do not need is deleted securely. There are
legal requirements for maintaining certain types of data, but when data retention
is not required, disposing of it helps reduce risk.
 Communicate. With any process change, effective communication is essential.
Proper internal communications with employees and external communications with
suppliers will help make them aware of changes and give them time to amend their
own processes.
 Assess. When auditing personal data processes in relation GDPR and NDB,
consider if a privacy impact assessment is required.
 Comply. If there is a security breach within your organization, follow the
rules outlined by GDPR and NDB. Under these regulations, it’s essential to be
transparent and inform affected individuals within the specified timeline.


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