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Vigil@nce - OTRS: privilege escalation via tickets watching

July 2013 by Vigil@nce

This bulletin was written by Vigil@nce : http://vigilance.fr/offer

SYNTHESIS OF THE VULNERABILITY

An attacker can submit specially crafted URL to the ticket
watching module of OTRS, in order to read data the access rights
of them should make them unreadable.

Impacted products: Debian, MBS, OTRS Help Desk

Severity: 2/4

Creation date: 18/06/2013

DESCRIPTION OF THE VULNERABILITY

OTRS is an help desk tool.

An attacker can submit specially crafted URL to the ticket
watching module of OTRS, in order to read data the access rights
of them should make them unreadable.

Technical details are unknown.

ACCESS TO THE COMPLETE VIGIL@NCE BULLETIN

http://vigilance.fr/vulnerability/OTRS-privilege-escalation-via-tickets-watching-12988


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