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Vigil@nce - OTRS Help Desk: denial of service via Files Deletion

January 2019 by Vigil@nce

This bulletin was written by Vigil@nce : https://vigilance.fr/offer

SYNTHESIS OF THE VULNERABILITY

Impacted products: Debian, openSUSE Leap, OTRS Help Desk, SLES.

Severity: 2/4.

Consequences: denial of service on service, denial of service on
client.

Provenance: user account.

Confidence: confirmed by the editor (5/5).

Creation date: 09/11/2018.

DESCRIPTION OF THE VULNERABILITY

An attacker can generate a fatal error via Files Deletion of OTRS
Help Desk, in order to trigger a denial of service.

ACCESS TO THE COMPLETE VIGIL@NCE BULLETIN

https://vigilance.fr/vulnerability/OTRS-Help-Desk-denial-of-service-via-Files-Deletion-27745


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