Vigil@nce - OTRS Help Desk: denial of service via Files Deletion
January 2019 by Vigil@nce
This bulletin was written by Vigil@nce : https://vigilance.fr/offer
SYNTHESIS OF THE VULNERABILITY
Impacted products: Debian, openSUSE Leap, OTRS Help Desk, SLES.
Consequences: denial of service on service, denial of service on client.
Provenance: user account.
Confidence: confirmed by the editor (5/5).
Creation date: 09/11/2018.
DESCRIPTION OF THE VULNERABILITY
An attacker can generate a fatal error via Files Deletion of OTRS Help Desk, in order to trigger a denial of service.
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