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Vigil@nce - OTRS Help Desk: Cross Site Scripting via Admin User

January 2019 by Vigil@nce

This bulletin was written by Vigil@nce : https://vigilance.fr/offer

SYNTHESIS OF THE VULNERABILITY

An attacker can trigger a Cross Site Scripting via Admin User of
OTRS Help Desk, in order to run JavaScript code in the context of
the web site.

Impacted products: Debian, openSUSE Leap, OTRS Help Desk, SLES.

Severity: 2/4.

Consequences: client access/rights.

Provenance: privileged account.

Confidence: confirmed by the editor (5/5).

Creation date: 09/11/2018.

DESCRIPTION OF THE VULNERABILITY

The OTRS Help Desk product offers a web service.

However, it does not filter received data via Admin User before
inserting them in generated HTML documents.

An attacker can therefore trigger a Cross Site Scripting via Admin
User of OTRS Help Desk, in order to run JavaScript code in the
context of the web site.

ACCESS TO THE COMPLETE VIGIL@NCE BULLETIN

https://vigilance.fr/vulnerability/OTRS-Help-Desk-Cross-Site-Scripting-via-Admin-User-27747


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