Actu
Vigil@nce - OTRS Help Desk: information disclosure via Search Results Company Tickets
September 2019 by Vigil@nce
This bulletin was written by Vigil@nce : https://vigilance.fr/offer/Computer-vulnerability-database-and-alert
SYNTHESIS OF THE VULNERABILITY
– Impacted products: OTRS Help Desk.
– Severity: 2/4.
– Consequences: data reading.
– Provenance: user account.
– Confidence: confirmed by the editor (5/5).
– Creation date: 12/07/2019.
DESCRIPTION OF THE VULNERABILITY
An attacker can bypass access restrictions to data via Search
Results Company Tickets of OTRS Help Desk, in order to obtain
sensitive information.
ACCESS TO THE FULL VIGIL@NCE BULLETIN
