Vigil@nce - OTRS Help Desk: information disclosure via the search function
June 2019 by Vigil@nce
This bulletin was written by Vigil@nce : https://vigilance.fr/offer/Computer-vulnerability-database-and-alert
SYNTHESIS OF THE VULNERABILITY
– Impacted products: OTRS Help Desk.
– Severity: 1/4.
– Consequences: data reading.
– Provenance: internet client.
– Confidence: confirmed by the editor (5/5).
– Creation date: 04/06/2019.
DESCRIPTION OF THE VULNERABILITY
An attacker can bypass access restrictions to data via the search
function of OTRS Help Desk, in order to obtain sensitive
information.
ACCESS TO THE FULL VIGIL@NCE BULLETIN