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Thales has combined its UK-certified cyber practice with world-leading monitoring and forensic technologies from FireEye and Guidance Software.

This unique fixed price emergency service, for UK customers, provides support to organisations during the critical 48-hour period after a cyber-incident is discovered, and Thales have been contacted – helping them to manage the situation and identify the cause of the issue as quickly as possible. During this first 48 hours, Thales will provide initial recommendations to prevent the attack continuing, aim to establish the first assessment of the nature and depth of attack and, where possible, resolve the incident and return business to normal.

If the issue cannot be assessed and resolved within the 48 hour period, Thales provides a detailed report of the next steps to take in order to get secure and stay secure. The customer can choose to work with Thales to correct the problem and to put additional protective measures in place. Alternatively, they can use the Thales team’s findings and guidance to implement corrective actions themselves.

A cyber incident can manifest itself in many forms: from network intrusion through firewalls and zero day viruses, to internal breaches and sophisticated supply chain attacks. Thales’s cyber experts are trained to look at all aspects of an incident, to assess the risk and to respond accordingly.

Thales also provides a wide range of complementary cyber security services; including Security Audit & Test teams who help organisations to manage cyber risk before they suffer a serious incident. The company’s global Cyber Integration and Innovation Centres – including a new centre in Basingstoke, UK – are also used as controlled environments to test the cyber security robustness of everything, from new software to large enterprise networks. This UK launch further strengthens Thales’s global cyber security offering in the field of Cyber Incident Response services.