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Radware Offers Multichannel Retailers Best Practices for Cyber Monday

November 2010 by Radware

With Cyber Monday just three weeks away, multichannel retailers must prepare e-commerce channels for potential network strain and targeted cybercrime during the busiest online shopping day of the year. Radware advises businesses to strengthen networks with advanced application delivery, load balancing and network security measures in order to ensure a profitable, safe online experience.

According to the National Retail Federation® (NRF) and Shop.org, 96.5 million Americans shopped online during Cyber Monday 2009. NRF also reported the 2010 holiday shopping season will see 45.0 percent of young adults (ages 18-24) using smartphones to research or make holiday purchases. These statistics represent unique opportunities for hackers to target the growing number of mobile device users and leverage new financial crimeware tools to unleash malicious botnet attacks on e-commerce websites. Similar to the July 2009 cyber attacks that devastated various sites in the U.S. and South Korea, these types of assaults on Cyber Monday could result in significant network downtime and revenue loss that businesses cannot afford.

“Businesses will encounter many network challenges throughout the holiday season that are sure to test both the capacity and security of their websites,” said Amir Peles, Chief Technology Officer, Radware. “To deliver the highest quality of experience (QoE), retailers need to be cognizant of threats and be prepared ahead of time with additional load balancing and security measures in order to counter these potential risks.”

To ensure network uptime and performance while keeping assets and customer information secure, Radware recommends businesses leverage the following tools:

• Multi-layered Security Approaches – To ensure that mission-critical applications perform under any circumstance, it’s necessary for e-retailers to deploy an all-in-one, multi-layered offering, which provides a complete network security solution. This approach helps safeguard the network with the use of an Intrusion Prevention System (IPS), Denial-of-Service (DoS) protection and Network Behavioral Analysis (NBA). In addition, multi-layered approaches should include reputation engines that offer real-time anti-Trojan and anti-Phishing services that fight against financial fraud, information theft and malware spread. The full result is real-time attack prevention that defends the network against known, emerging and zero-minute threats.

• Application Delivery Controllers (ADC) with Acceleration and Performance Features – ADCs must be able to intelligently redirect traffic to designated servers that spread traffic load throughout the data center application or Web server while addressing network capacity growth. It should also offer SSL offloading, TCP multiplexing, TCP optimization, caching, compression and more to increase response time and deliver better QoE.

• Scalable application infrastructure - having a solution that can scale on demand without any downtime is especially key for businesses throughout the holiday season. This tool allows e-retailers to scale performance levels based on real traffic growth and business needs, all without replacing the supporting hardware platform, while providing the service.

• Monitoring and Tracking of traffic and operations – One of the most important features of safeguarding a network is by leveraging devices that continuously offer traffic monitoring, detection, risk assessment and attack signature creation for threat mitigation. These features aid the network in blocking cyber attacks and insider threats without stopping legitimate user traffic.




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