News
Netop Announces Remote Control 11 with Improved Scalability and Security
February 2012 by Marc Jacob
Netop unveiled the latest version of its flagship remote support product, bringing the next generation of secure remote access to enterprises. To coincide with the release, Netop also announced important updates to its web-based help desk service and secure connectivity solution. Customers enrolled in Netop’s Advantage support plan can upgrade all three products at no additional cost.
Netop Remote Control 11 offers the widest platform support and the highest security standards, providing a comprehensive remote support and management solution designed to meet the challenging needs of enterprise environments.
The Remote Control range is already used by more than half of Fortune 100 companies that require the most secure, trusted and scalable remote support solution on the market. Now with a new secure tunnel option, customers can extend their support and management capabilities by redirecting specific application ports through a secure connection and govern remote application access from a central location. The tunnel is ideally suited for environments where a traditional desktop is either not used or not available, such as Linux servers, point-of-sales systems, medical equipment and other embedded devices.
In addition, Netop Remote Control 11 extends its use within the enterprise by introducing support for OpenSUSE Linux and further strengthens its multi-factor security features by providing authentication against RADIUS environments.
OnDemand 2.51 and WebConnect 1.9: Netop OnDemand provides immediate, web-based remote support capabilities allowing help desks to reach users regardless of location. Netop WebConnect is the internet-friendly connection service that can be used with any of the Netop remote support solutions to provide secure and reliable connectivity from anywhere.
This is the first of many scheduled updates for Netop customers in 2012.
