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NTT DOCOMO and Symantec to Introduce New Managed Service

February 2011 by Marc Jacob

NTT DOCOMO Inc. and Symantec Corp. announced that DOCOMO will offer its customers a new 3G-mobile managed service featuring Symantec™’s PGP® Whole Disk Encryption with Remote Disable & Destroy, powered by Intel® Anti-Theft Technology. The service, expected to be available to customers in Japan during the second quarter of fiscal 2011beginning this April, will enable DOCOMO customers to protect the sensitive data that resides on their laptops, deter thefts and protect systems.

Based on joint development between Symantec and DOCOMO, the service will allow DOCOMO customers to remotely disable a laptop computer by either locking it or destroying the data on its hard drive. Administrators can remotely disable a lost or stolen laptop via a secure SMS message, sent either via the DOCOMO 3G network management server or a roaming network if the computer is lost overseas.

DOCOMO customers will also be able to remotely block the boot process and prevent access to encrypted data, even if the computer’s main power is switched off. With Symantec’s PGP encryption technology, DOCOMO customers can ensure that their data are safe no matter where the computer goes missing, and even if the thief knows the user’s password. If the lost or stolen laptop is recovered, the system can be easily reactivated and the data fully recovered in just moments.

DOCOMO will support Intel Anti-Theft-enabled laptops with Ericsson 3G mobile broadband modules to enable their systems to receive the SMS messages. The solution will support any laptop computer equipped with Intel Anti-Theft Technology and the Ericsson 3G mobile broadband module F5521gw, regardless of the manufacturer.

While the use of laptops increases employee efficiency out of the office, remote work also increases the risk of data loss. This collaboration between Symantec and DOCOMO will give customers the confidence that the information on their computers is protected in and out of the office, enabling employees to achieve greater productivity in the field.


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