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MYCOM OSI injects latest Performance Management capabilities into NOC/SOCs to enable Proactive & Preventative operations

May 2016 by Marc Jacob

MYCOM OSI, the independent provider of Assurance, Automation and Analytics solutions to the world’s largest Communications Service Providers (CSPs), announced the latest version of its PrOptima™ network performance management solution.

As CSPs come under increasing pressure to optimize customer experience whilst reducing costs, a major requirement of CSP Operations Centers is to move from being reactive to proactive. Version 5 of PrOptima™ injects advanced network performance management capabilities into Network and Service Operations Centers (NOC/SOCs) so as to equip operations teams with near real-time early warning systems that proactively monitor and analyze the network, identify degradations to pre-empt potential incidents before they occur, and enable preventative actions.

PrOptima™ 5 introduces new open APIs (HTTP REST APIs) that enable MYCOM OSI’s catalogue of Proactive and Preventative NOC/SOC solutions to be more easily deployed, in addition to enabling 3rd party applications – such as analytics, business intelligence and service dashboards – easy, fast access to near real-time network performance data.

Teams within Network and Service Operations Centers gain new customizable Geographical Information System (GIS) views that enable massive volumes of performance data (collected from network/service sources) to be easily visualized. The intuitive web-based interfaces of PrOptima™ 5 simplify the 24/7 management of complex data across different CSP stakeholders – from NOC engineers to C-suite executives – through UI features such as intelligent annotation, which allows collaborative team comments on dashboards and reports to improve troubleshooting time and enable consensus-based decision-making.

The NOC/SOC teams can also solve performance problems faster with enhanced Root Cause Analysis techniques, such as rapid GIS zooming into degraded cell locations, and enhanced visualization of combined multi-technology RAN performance, down to cell level.

“MYCOM OSI PrOptima™ 5 helps NOC/SOC operational teams be more proactive and preventative through high-end usability and collaborative features that unlock and simplify the use of vast amounts of complex performance data,” said Paul Ghanime, VP Product Management at MYCOM OSI. “PrOptima™ 5 also provides an open platform for fast access to near real-time, petabyte scale performance data that not only drives our own proactive NOC/SOC and ProActor automation solutions but also 3rd party apps.”

MYCOM OSI PrOptima™ 5 introduces other advanced features including:

• Rich web-based GIS to enable flexibility in navigating and synchronizing quickly between clutter/ terrain maps of different RAN technologies (2G to 5G). Users can now create instantaneous real-time GIS views, and reduce the time to troubleshooting problems by a ratio of 3:1

• PrOptima™ 5 acts as a near real-time, end-to-end network data source for northbound analytics computations using HTTP REST APIs which enables fast, collaborative data exchanges with third party BI and CXA applications in the CSP ecosystem

• IP active test capabilities to provide unified provisioning, managing and reporting of the performance of IP network elements for end-to-end visibility in increasingly IP-ized core and backhaul networks.

PrOptima™ 5 builds on previous releases that provided massive performance and scalability capabilities – processing over 100 billion performance data records per hour – as well as multi-region/multi-country support via a federated architecture with enhanced elastic storage that supports multi-tenancy network business models including Tier-1 RAN sharing, M&A and country-scale network consolidations.

PrOptima™ 5 is a converged (Mobile/Fixed/IP/Virtualized) Network Performance Management solution with out-of-the-box support for multiple technologies, domains and equipment vendors across access, backhaul and core (physical and virtualized) networks. It processes large volumes of performance data in near real-time, has advanced correlation, analysis, reporting and visualization modules, is highly flexible and configurable, and supports large multi-tenancy networks.


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